For example, an email coming from a whitelisted address or domain may still be blocked by GFI if it contains a corrupt archive, detected by the Decompression Engine. Whitelisted emails can be blocked if they contain malware since the Email Security engines will always have a higher priority than the anti-spam filters and the whitelist.Anti-spam modules according to their priority list.Ī filtering engine that has a higher priority than the whitelist filter may be blocking this email.GFI MailEssentials processes the emails according to a pre-established order: For example, emails are blocked by the Header Checking filter despite it having a lower priority than the IP Whitelist, when the email contains corrupt attachments, or when a domain MIME address is whitelisted, yet it is still quarantined by IPDNS. Incoming emails are being blocked or quarantined by filters even when they are whitelisted.
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